Prohibited Product Policy
Supplements Megastore is a part of the Fruugo.com Ltd. global stores network. The Fruugo group policies below apply to Supplements Megastore.
Last updated: 08 August, 2024.
The following products are prohibited on Fruugo and cannot be sold under any circumstances. Fruugo takes a zero tolerance approach to the sale or advertisement of prohibited products. All Fruugo retailers must not advertise or sell the following products or product categories. If any retailer on Fruugo fails to abide by this policy, disciplinary action may be taken against the retailers account including the immediate termination of the account.
Fruugo reserves the right to amend this policy at any point and reserves sole discretion to make the judgments on whether an individual product listing is appropriate.
Fruugo has a Notice and Take Down procedure in place and Government or Regulatory bodies who have concerns in respect to a particular product are encouraged to notify us via the Third Party Legal Complaints Policy.
Adult Material
Pornography
Adult products including sex toys or fetish products
Unregulated or unconventional condoms (including but not limited to spike, studded or dotted condoms)
Products containing content or media of an explicit nature including clothing, books, paintings, games, or articles
Products being advertised using images or media of a sexual or explicit nature
Personal enhancement creams or sprays
Products that offer sexual benefits
Animals and Wildlife
Animal or wildlife products which contain endangered or protected items, including animal fur and ivory
Products made from or containing real animal fur, including but not limited mink, rabbit or fox fur
Taxidermy or mounted specimens, including animal bones, skulls, real fur rugs, insect specimens.
Live animals, including insects and reptiles
Animal eggs
Hunting or animal traps, including snares or any other device that will harm an animal when it is caught
Glue traps used to capture rodents
Marimo Moss Balls
Electric shock collars used on any animals, including dogs
Pinch and prong, choke collars, spike collars, or any other type of collar which will harm an animal
Invasive plants, seeds and weeds
Any items made from human remains or parts of the human body (including but not limited to, bones, blood or sperm). Items made from human hair (e.g. wigs) are permitted.
Unregistered or prohibited pesticides and herbicides
Products promoting or supporting animal abuse or cruelty, or illegal activity such as the poaching of animals
Cattle prods
Any equipment or device using in the slaughtering process of an animal
Tail docking tools
Artefacts/Cultural Property
Artefacts including Native American crafts, cave formations, & grave-related items
Fine arts, including artist signed paintings. All reproductions must be licensed.
Currency
Prop currency which could be used as genuine currency
Coins Replicas or collectibles must clearly be marked with the words “REPLICA” or “REPRODUCTION”.
Currency maker machines
Credit and debit cards
Crypto-currency
Drugs and Drug Paraphernalia
Any drug or drug-like substance used for medicinal or recreational use, including narcotics and controlled substances.
All drug paraphernalia
Cannabinoid products which exceed the legal limit of THC or CBD in the country that you are shipping the product to.
Products which claim to provide a legal high
Materials used for the packaging of illicit drugs or substances
Food and Drink
Alcohol or products containing alcohol including wine, beer and spirits
Expired products or products with a short shelf life that will expire before they arrive with the customer
Products labelled as “not for individual sale” or “not intended for resale”
Hazardous Substances
Dangerous acids, or products containing a dangerous acid, such as sulphuric acid, hydrochloric acid, hydrofluoric acid and nitric acid
Any product containing cyanide
Any product containing asbestos
Flammable items or substances
Explosives, including fireworks, sparklers and grenades.
Toxic substances such as poisons and Freon
Biocides
Radioactive material
Hazardous gazes including corrosive, flammable, and toxic gases
O-zone depleting substances
Bacteria cultures or other products containing E-Coli
Guns, Firearms, Knives, Weapons & self Defence Tools
Guns and firearms, including parts of or parts for a firearm
Ammunition for a firearm
Airsoft, BB Guns or paintball guns
All knives and daggers which are classified as a weapon including, but not limited to, the following examples-
Balisong or Buttery Knives – A knife with a blade hidden inside the handle that splits in the middle to reveal the blade.
Knives disguised as or hidden inside everyday objects.
Flick knives, switchblades and automatic knives which open when a button or something on the knife is pressed.
Gravity knives which open by gravity.
Stealth knives – A Knife not made from metal (and not made for use at home, for food or as a toy).
Zombie knives – A knife with a cutting, serrated edge, and images/words to suggest it is used for violence.
Spiral knives – A knife with one or more cutting edge that forms a helix and comes to a point.
All legal knives, including cutlery, which do not comply with the legal minimum age of purchase in the country you are selling to, and are not shipped using an age-verified courier. (Please see Annex 1 for more information)
Knuckledusters and fighting tools
Hand or foot claws
Crossbows, archery and hunting bows and slingshots
Swords and sword-sticks
Blowpipes or blow guns
Truncheons and batons
Kubotans
Death stars or throwing stars
Kusari-gama
Kyoketsu-shoge
Kusari or manrikigusari
Gaming replica knives
Self-defence tools or sets
Survival knives or kits
Tasers and stun guns
Pepper Spray
Axes & Spears
Daggers
Imitation or look-a-like firearms, including collectibles or display items
Imitation or look-a-like knives or weapons with a bladed edge or sharp point
Medicines and Medical Devices
All human medicines which require a prescription or qualifications to be sold
All medical devices which have not been registered with a medicines regulatory authority (e.g. MHRA)
Medical devices which require an authorised prescription in the country that you are shipping the product to.
Veterinary medicines which require a prescription or qualifications to be sold. Only ASM-GSL Status Veterinary Medicines may be sold on Fruugo
Vaccinations – both Human and animal vaccines
Non-prescription medicines or any product which makes any claim for a medical or health benefit which is unsubstantiated or that there is no medical evidence to support the alleged benefit. Examples include personal enhancement pills or creams, weightless products or supplements, wart reams, mole removers, herbal remedies, and magnetic bracelets that offer false or misleading health benefits or medical solutions.
Steroids or other body-building substances
Contact lenses and glasses which require a prescription, including coloured contact lenses
DNA Tests or Ancestry research
Hearing aids
Offensive Material
Any products or material that may cause offence to someone because of their religious beliefs, race, gender or sexual orientation
Radically offensive material
Nazi memorabilia and products bearing or resembling a swastika
Any product or material that promotes terrorism, hate, crime, violence, abuse, exploitation, suicide, child pornography or gambling
Law enforcement or police-related items including government issued uniforms, badges, hats, or accessories, or replicas of these items
Any political memorabilia, including religiously sensitive material such as Muhammed pictures, that may cause offence or distress
Items encouraging illegal activity, such as a book describing how to create methamphetamine
Unsafe Products
Any product that has been subject to a product safety alert or product recall by the manufacturer, government regulator, or the SafetyGate Database
Baby or children’s products deemed unsafe or pose a risk, including but not limited to crib bumpers, crib tents, self-feeding devices, swaddle blankets.
Chinese Sky Lanterns or Chinese wishing lanterns
Laser pointers over 1mW
Products that legally require a CE mark, and do not have one or have a unlawfully obtained or unauthentic CE mark
Catalytic Converts & Test Pipes
Magnetic toys
Water beads targeted towards children
Radios and Electronics
Baofeng Radios
CB Radios (Switzerland Only)
Electronic surveillance equipment, including wiretapping devices and telephone bugging devices
TV De-scramblers
Radar Scanners
Traffic signal control devices
Signal jammers, blockers and detectors (affecting cellular, GPS or Wi-Fi signals)
Spy camera or microphones hidden as an everyday object that has the ability to transmit audio or video without being detected
Spyware, malware or hacking device
Unlicensed software, including software that requires a license which has been used or duplicated
Software unlocking keys
Bank card readers (or skimmers)
Tattoo Products
Tattoo Inks
Anaesthetic or numbing creams
Tattoo or laser removal devices
Tobacco and E-Cigarettes
Cigarettes
E-cigarettes
Cigars
Pipe tobacco
Lighters
E-liquid
Disposable vapes
Chewing tobacco
Nicotine Products including but not limited to gums, patches and sprays
Products used for the processing or production of tobacco
Car Parts
Seatbelt silencers
Products promoting illegal activity including but not limited to license plate covers
Vehicle seat belts, including seat belt extenders
Solvent traps or fuel filters
Vehicle airbags
Window tint that exceeds the maximum legal limit in the countries you are shipping to
Other
Used or second-hand products, including refurbished or repaired goods
Tickets, including event tickets, lottery tickets, train tickets, bus tickets, or concert tickets
Store value loads, including gift or pre-paid cards, gift vouchers, and manufacturers’ coupons
Stock and other securities
Real estate
Mystery boxes
Custom-made and personalised products
Counterfeit products
Certification and identification, including passports, I.D. cards, birth certifications and death certificates
Digital download codes for software, programmes or games
Products described as additional shipping fees for a customer to purchase after their order has been completed
Stolen property
Any product which refers to another website, a marketplace, or any payment provider